Learn about Matt's recent work and how to get in contact with him.

About Matt Snow

Portrait of Matt Snow — Matt Snow (He/Him)
Front-End Designer / Developer and Accessibility Advisor / A11Y
United States

Professional Experience

The following is a list of Matt's recent employment history:

Director of Creative Services and Front-End Development

Tyler Technologies, Oregon (April 2021 - August 2023)

Remote + Salem, Oregon

As the Director of Creative Services and Front-End Development, he:

Directed a team of 5 employees within a larger team of 22, including: customer service, project management, development, UI/UX Design, and Systems Administration
Oversaw SaaS sales and hosting of 120+ websites for Oregon state government agencies, with 90% utilizing accessible templates developed and maintained by his team
Provided customer suppprt including: troubleshooting, accessibility, usability, content strategy, analytics, governance, and marketing, including individual and group trainings
Conducted workshops on accessibility, usability, SEO, and project management at conferences and open forums
Contributed to the state technical governing board, focusing on setting and tracking goals to enhance online services that met the needs of Oregonians
Collaborated with other company teams to design and develop web-based applications for other state and federal agencies

Matt's team was also contracted by state agencies to:

Analyze visitor traffic and behavior
Architect storage and URLs
Audit existing content
Build brands and logos
Design content and marketing strategies
Develop custom components
Manage and plan web projects
Migrate and build out content
Perform usability studies
Remediate issues to meet WCAG 2 AA
Research and identify audiences
Write governance plans

Additional roles Matt held at Tyler Technologies

Siteimprove Administrator
Customer Service CRM Administrator
Socrata Administrator
Jira Administrator
SharePoint 2016 Administrator
Certified Scrum Master
Oregon E-Governance Board Member

Director of Creative Services

NIC Oregon (July 2015 - April 2021)

Remote + Salem, Oregon

As the Director of Creative Services, he:

Managed a team of 2 employees within a larger team of 18
Designed and oversaw the creation of new website templates customized for state government agencies, achieving an adoption rate of 80% by 2021
Conducted workshops on usability, accessibility, and search engine optimization at conferences
Deployed custom code solutions, architected the content management system environment, and migrated 100+ government websites in nine months, totaling 520+ migration sessions
Provided training to internal staff and over 150 government agency web authors

Additional roles Matt held at NIC Oregon

SharePoint 2010 Administrator
Jira Administrator
Socrata Administrator

User Experience Designer

Kentucky Interactive (April 2012 - July 2015)

Frankfort, Kentucky

As a Designer, he:

Partnered with state government agencies like the Department of Education and Kentucky Transportation Cabinet to develop websites and online services
Led content strategy sessions, defined business processes, and facilitated content creation and migration
Trained state government agency personnel on content management skills
Designed and architected web components, widgets, and features for a statewide website framework
Worked closely with Software Developers to ensure the development and maintenance of designed components and features

Web Director

Kentucky Transportation Cabinet (January 2010 - April 2012)

Frankfort, Kentucky

As the Web Director, he:

Spearheaded the redesign of the Kentucky Transportation Cabinet website, emphasizing customer focus and action-oriented content
Developed and managed a service-oriented and user-friendly intranet system for state employees
Built content, wrote scripts, and audited copy for public outreach campaigns
Played a pivotal role on the statewide web council, shaping web services and standards for all state agencies
Coordinated with various government offices to ensure alignment with web development goals and standards
Navigated and thrived in a fast-paced enviroment that required the ability multi-task a high call volume and project workload

Other roles Matt held during his later time at KYTC

External Website Administrator
GovDelivery Administrator
Intranet Administrator
Project Manager's Bootcamp Graduate

For more about Matt's experience, review Achievements

Skills

The following is a self-measurement of Matt's skills in technical languages, guidelines, standards, frameworks, libraries, and other software:

Languages / Disciplines

HTML 85%

CSS 85%

Responsive / Mobile-First Design 80%

Markdown 80%

JavaScript 60%

jQuery 50%

Guidelines and Standards

WCAG 2.0 - 2.2 85%

Section 508 for Websites 65%

Other guidelines and standards Matt is familiar with:

ARIA Roles and Attributes
Captioning and Transcripts
Contrast and Legibility
Document Remediation
Keyboard Navigation
Language Translation
Readability Scores
Screen Reader Navigation

Libraries and Frameworks

Libraries

Twitter Bootstrap 85%

U.S. Web Design System 65%

Foundation 55%

Other libraries Matt is familiar with:

DataTables.net
Font Awesome
FullCalendar.io
Material Icons
MomentJS
PAC PDF

Frameworks

TypeScript 55%

Angular 45%

VueJS 45%

Accessibility, Art, and Technical Software

Accessibility Software

Siteimprove Administration, Extension, and API 90%

ANDI Testing Extension 85%

Google Lighthouse 80%

VoiceOver Screen Reader 75%

Deque Axe Extension 70%

NVDA Screen Reader 60%

JAWS Screen Reader 50%

Art and Design Software

Adobe Creative Suite 80%

Figma 80%

Sketch 75%

Other art and design software Matt is familiar with:

AI-based image generators
Abstract
Canva
iMovie
InVision + Craft
Shorthand

Technical Software and Systems

Microsoft SharePoint Administration and Architecture 85%

Google Analytics (UA and GA4) Administration 80%

Socrata (Tyler Data and Insights) Administration 75%

Jira Administration and Project Tracking 75%

WordPress Administration and Development 70%

Git Version Control 70%

Azure DevOps Version Control 45%

Other technical software and systems Matt is familiar with:

Chatbot.com
AWS CloudFront
Confluence
F5 Traffic Management
Google Ads
Google Data Studio
Google Docs
Livechat.com
Microsoft Office
Microsoft Visual Studio Code
Squarespace
ZenDesk

Achievements

The following table lists the achievements for projects Matt either directed or in which played a major role:

Year	Category	Achievement
2023	Accessibility	Partnered with Siteimprove to perform bi-annual manual accessibility testing for WCAG 2.2 AA conformance of the latest state website template and its features and the four most popular pages or web-based services within Matt's domain. Remediation followed.
2023	Development	Directed and co-developed five government agency websites: OregonServes Oregon State Fire Marshal Oregon Department of Early Learning and Care Oregon Department of Geology and Mineral Industries
2023	Development	Directed and co-developed Oregon Governor Tina Kotek's official website
2022	Accessibility	Partnered with Siteimprove to perform bi-annual manual accessibility testing for WCAG 2.1 AA conformance of the latest state website template and its features and the four most popular pages or web-based services within Matt's domain. Remediation followed.
2022	Development	Directed and co-developed two government agency websites: Oregon Governor-Elect Tina Kotek Oregon Department of Human Services
2022	Award	Center for Digital Government 'Overall State Government Experience Award Finalist' for Official Website of the State of Oregon
2022	Inclusion	Extended the statewide website template and its features to support the 17 most-spoken languages by Oregonians. This work was based on the American Community Survey which is a survey in the United States Census that measures changes taking place in communities, and other research by Portland State University.
2022	Accessibility	Partnered with Siteimprove to perform bi-annual manual accessibility testing for WCAG 2.0 AA conformance of the latest state website template and its features and the four most popular pages or web-based services within Matt's domain.
2022	Accessibility	Launched a website accessibility testing and monitoring program for 120+ government websites representing 90 government agencies. Consulted on establishing similar projects with four other state governments.
2022	Development	Directed, co-developed, and launched three government agency websites: Oregon Department of Agriculture Business Roadmap Oregon Knowledge Bank (Criminal Justice Commission) Oregon Governor Kate Brown
2021	Award	Center for Digital Government 'Overall State Government Experience Award Finalist' for Official Website of the State of Oregon
2021	Development	Directed, co-developed, and launched six government agency websites: Official Website of the State of Oregon Oregon Business Xpress (Secretary of State) Oregon Workforce and Talent Development Board Oregon Vaccine News Blog (Health Authority) Oregon Emergency Notifications (Military Department) Oregon American Rescue Plan (Governor)
2020	Migration	Migrated 110+ Oregon state government websites to a new content management system version. This equated to 500+ migration sessions over nine months.
2020	Development	Directed, co-developed, and launched four government agency websites: Oregon Wildfire Information (Emergency Management) Oregon Bureau of Labor and Industries Oregon Vaccine Info and Chatbot (Health Authority) Oregon's COVID-19 Information (Governor) Oregon's COVID-19 Response (Emergency Management)
2020	Accessibility	Partnered with the Oregon Department of Education to review a US federal accessibility audit. After a third-party manual accessibility test, Matt advised and assisted with content remediation (including code, layout, and readability). Matt implemented state template-level changes and added new editing features. Once complete, the agency passed the federal audit.